Before work begins
If you paid by mistake or selected the wrong package, contact support as soon as possible. Refunds are easiest to evaluate before preparation work has started.
Refund policy
Refunds and delivery
Paid briefs are custom preparation materials created from your submitted resume, public job posting, and intake notes.
After work begins
Because paid briefs are custom deliverables, refunds may be limited after work has started or after a brief has been delivered. If there is a delivery issue, contact support so it can be reviewed.
Usable materials
Delivery timelines begin after usable materials are received. If submitted materials are missing, inaccessible, or unrelated to the target role, we may request clarification before preparing the brief.
No outcome-based refunds
AnswerBrief AI does not guarantee interviews, offers, promotions, or hiring outcomes. Refunds are not based on employer decisions or interview results.